Connectivity issues for some users

Incident Report for Tidio

Resolved

Everything is back up and running.

Posted Dec 05, 2025 - 12:46 UTC

We are continuing to monitor for any further issues.

Posted Dec 05, 2025 - 09:49 UTC

The service should now be fully operational. We'll continue monitoring it.
Thanks for your kind patience.

Posted Dec 05, 2025 - 09:25 UTC

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Dec 05, 2025 - 09:05 UTC

This incident affected: Agent Dashboard, Chat widget, and WebSocket.