All Systems Operational

About This Site

Welcome to Tidio’s official Status Page. Here you can find real-time updates on the availability, uptime, and overall performance of our core services, including Live Chat, Lyro AI, and Flows.

This page provides current system status, scheduled maintenance notifications, and incident reports to keep you informed.

Agent Dashboard Operational
90 days ago
99.86 % uptime
Today
Chat widget Operational
90 days ago
99.86 % uptime
Today
Lyro AI Operational
90 days ago
99.87 % uptime
Today
Flows Operational
90 days ago
99.87 % uptime
Today
Ticketing System Operational
90 days ago
99.87 % uptime
Today
Web & Desktop application Operational
90 days ago
99.87 % uptime
Today
API Operational
90 days ago
99.87 % uptime
Today
WebSocket Operational
90 days ago
99.86 % uptime
Today
Shopify API & Mobile Operational
Shopify Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - Everything is back up and running.
Dec 5, 12:46 UTC
Update - We are continuing to monitor for any further issues.
Dec 5, 09:49 UTC
Monitoring - The service should now be fully operational. We'll continue monitoring it.
Thanks for your kind patience.

Dec 5, 09:25 UTC
Investigating - We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
Dec 5, 09:05 UTC
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.